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GavinAlex's avatar
GavinAlex
New member | Level 2
2 years ago
Solved

I joined a Team Dropbox, how can I leave it?

I just accepted a link to collab on a folder, it now appears I am part of their team which I do not want to be. In my folder all our company data is now stored as part of their teams and dropbox has ...
dropbox business
FAQ
Offboarding
Team member
  • Jay's avatar
    Jay
    2 years ago

    Hi GavinAlex, thanks for bringing this to our attention.

     

    As it sounds like you joined and merged your account with their Dropbox Business team, only the team admin can help at this time.

     

    You'll need to inform them to convert your account back to a personal account away from the team using these steps.

     

    Keep me posted.

dmiller1370's avatar
dmiller1370
Explorer | Level 3
2 years ago

This happened to me also. Now my Dropbox account shows as being their account and I get a pop-up message that won't go away saying Dropbox can't sync my account. I already have Dropbox account that is more than basic. If I have the Administrator follow the steps outlined, will I be reverted back to a basic account? 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
dmiller1370 wrote:

I already have Dropbox account that is more than basic. If I have the Administrator follow the steps outlined, will I be reverted back to a basic account? 

If you HAD an account that had a paid subscription and you joined a team account with it, then you would have received a prorated refund for the time remaining on your account. When the admin converts you back to an individual account, you'll be on the Basic plan and will need to upgrade again.

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