I need to re-create a new Dropbox account with the same email address as the old one.

Hey bas382, welcome to our Community. 

Can you send me a few more details on how the previous Dropbox account was deleted, so that I can further assist? 

Was it part of a Dropbox team perhaps and the team admin deleted it, or was it a personal account that you deleted on your end? 

If you happen to be in touch with our support team as well, please send me your ticket number here and I’ll check it, too.

Ping me when you’re ready.

Nancy It was a personal account that was accidentally put on a Team trial subscription.

The trial subscription was canceled and the account was deleted on my end. The associated team was deleted as well.

Thanks for clarifying! Can I go ahead and log a ticket for you then? We can check what other options there may be this way.

If that’s alright, I can message you to the email address that’s linked to your Community profile here.

Sounds great.

Hey bas382, I just sent you an email.

Reply back to me as soon as possible, and we'll take it from there. Thanks!