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Cogicom's avatar
Cogicom
Explorer | Level 3
11 months ago

I'm not seeing my updates when opening Dropbox Passwords on my mobile/Firefox browser.

I use Dropbox Passwords, mainly on my computer (with Safari). I have installed the app on my phone and connected it some months ago but use it rarely.  I noticed that the last changes made were n...
Dropbox Passwords
Mobile
Web
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Welcome back to the Community, Cogicom; hope you’re doing well.

To clarify, you can see all of your info when accessing the Dropbox Passwords extension via Safari, but not on your mobile app or the extension on Firefox instead. Correct? 

As a first step, can you open your Dropbox Passwords app on your mobile device and then, tap on the gear icon on the top right corner? Are you seeing the same email address that appears on your Safari browser?

Let me know.

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