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Phil71's avatar
Phil71
New member | Level 2
2 years ago
Solved

I can't access Dropbox Passwords on my browser and I receive no notifications to Chrome

When i try to login to a site, dropbox passwords is not working. when i go to log into passwords, i get the following message.

Check “Chrome Windows” for a notification

Let’s make sure it’s you and sync any passwords you already added.

We’ll finish setting up after we get your approval on Chrome Windows.

Didn’t get it? Resend notification 

Other options

I am not getting any notifications on chrome. Whats going on?

Dropbox Passwords
Web

4 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Phil71, and thanks for your post! 

     

    Can you clarify which browser you’re trying to use Dropbox Passwords on? Is this the first time you’re using it there? 

     

    Did you click on the “Resend notification” option multiple times and still nothing arrives to your Chrome browser?

     

    Keep me in the loop.

  • Phil71's avatar
    Phil71
    New member | Level 2
    2 years ago

    Hi Nancy,

     

    Im using Google Chrome. Ive been using it for years and this is the first time this has happened. Clicking resend does nothing. I ended up having to use my security words to get in but then it said that i had reached my limit of computers on that account. had to delete all users in order to be able to access passwords.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Phil71, thanks for the heads up! 

     

    Do you still face this issue, or did you resolve it? 

     

    I'm asking because it sounds like your troubleshooting steps worked. If not, I'll definitely be more than happy to continue troubleshooting. 

  • Pg1341's avatar
    Pg1341
    New member | Level 2
    2 years ago
    It is resolved… thank you

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