Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
My dropbox is empty, after joining Business team
My dropbox is empty!
I had a personal dropbox for a long time, and had it filled with my personal documents and work. I began working with a company who invited me to dropbox business, and i...
Was this case ever sorted? I seem to have exactly the same issue.
Today my Dropbox Desktop app was having trouble connecting and I decided to sign out and sign in again. Instead it quit the app entirely. Then, Instead taking me to my usual view and account (same email as posting this from) which was a personal account merged to business teams, I had a sign in / sign up page and after logging in with my old password, everything was empty. I thought its a temporary issue, but some hours later nothing has reappeared. I can see on the Desktop app recent files history but clicking on those, nothing happens. Ive been a Dropbox user since the very beginning, have taken many businesses to join drobox pro, have helped people merge and unmerge accounts, but never ever have something like this happened to me before. Looks like all my archive and personal files are gone withour any warning or even possibility to pay myself to regain them?
Today my Dropbox Desktop app was having trouble connecting and I decided to sign out and sign in again. Instead it quit the app entirely. Then, Instead taking me to my usual view and account (same email as posting this from) which was a personal account merged to business teams, I had a sign in / sign up page and after logging in with my old password, everything was empty. I thought its a temporary issue, but some hours later nothing has reappeared. I can see on the Desktop app recent files history but clicking on those, nothing happens. Ive been a Dropbox user since the very beginning, have taken many businesses to join drobox pro, have helped people merge and unmerge accounts, but never ever have something like this happened to me before. Looks like all my archive and personal files are gone withour any warning or even possibility to pay myself to regain them?
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey Helen V1, usually an empty events page indicates a brand-new account.
Because if the content was added, or deleted from the account, it should be shown there.
Do you have any other email addresses that you can use as a test online, to try and sign into them?
It seems based on your Community profile that you already have two accounts. Have you checked for your files in both of these?
