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2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Reallyoverit, sorry to hear about that! 

     

    Just to make sure we're on the same page here: does she change the password of your Dropbox account, or are you referring to Dropbox Passwords?

     

    I'd like to clarify before providing you with the necessary info.

     

    Keep me posted! 

  • JohnnyDogman's avatar
    JohnnyDogman
    Collaborator | Level 9
    2 years ago

    Hi Reallyoverit,

    I'm sorry to hear you're dealing with this.

    Enable Two-Factor Authentication (2FA): This adds an extra layer of security by requiring a second form of verification.

    Secure Your Phone by enabling biometric security. Avoid sharing your phone's passcode with anyone.

    Stay safe!

     

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