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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey 1127, let's jump right into this! 

You mentioned "Facebook" in your thread's title so I wanted to clarify if you're having issues with Dropbox or an entirely different app. 

Provided you're talking about Dropbox, can you clarify if you're talking about our security code, or our 2FA authentication feature? 

Do you have a problem signing into your account online, and if so do you still have access to the email linked to your Dropbox account? 

Let me know more, and we'll investigate further.

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