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Alex123123's avatar
Alex123123
New member | Level 2
3 years ago

Non mi arriva l'email (not receiving password reset email)

Non mi arriva l'email per reimpostare la password

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Alex123123, sorry to hear you're having issues with this.

     

    Have you checked your email's spam/junk folder as well?

     

    If you did and still can't find the email to reset your password, you can try adding no-reply@dropbox.com to your contacts or address book and repeat the steps to reset your password.

     

    Let me know of any updates!

     

    ---

     

    Ciao Alex123123, mi dispiace sentire che stai riscontrando problemi con questo

     

    Hai controllato anche la cartella spam/junk della tua email?

     

    Se l'hai trovata e ancora non riesci a trovare l'e-mail per reimpostare la password, puoi provare ad aggiungere no-reply@dropbox.com ai tuoi contatti o alla tua rubrica e ripetere i passaggi per reimpostare la password.

     

    Fatemi sapere di eventuali aggiornamenti!

  • Alex123123's avatar
    Alex123123
    New member | Level 2
    3 years ago
    Non mi arriva il link all'email con il recupero password di conseguenza non posso accedere. Come devo fare?
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Did you get the chance to see my previous reply Alex123123?

     

    ---

     

    Hai avuto la possibilità di vedere la mia risposta precedente Alex123123?

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