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Forum Discussion
Not receiving verification email, how can I verify my account?
I have not been able to receive verification email or password reset email.
I've added no-reply@dropbox.com to my google contacts account.
I've checked my spam folder.
I've verified my address is correct.
Please do help me sort this out
Peter
106 Replies
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Hi,
Despite requesting via different browsers and adding as a safe email address I fail to receive the verification email.
Please help.
Thanks.
- Yes please!
- I can't access my account because a security code is required, which should be sent to my email address. But I can't find one there. I think I forgot to verify my email address.
- Megan
Dropbox Community Moderator
Hey there, Mariexshx, let's jump right into this!
Just wanted to check in on you, and ask if you're still facing this, or if you managed to resolve it.
Provided you still couldn't verify your email, can you also try adding no-reply@dropbox.com to your email contacts and then trying again?
Let me know how it goes.
- Omg I don't know if I confirmed my email. Apparently you can't confirm it afterwards.😟
- I didn't receive a security code in my email. What could be wrong? It's definitely the right email.
