Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Our password holder has deceased, how can we change the email?
Our church uses a shared dropbox folder for storing and sharing documents. Previously, the board president was the owner but passed away without sharing her password with the next president. No one has access to her email in order to re-set the password. My questions are: 1) is there a way to change the default email to be something like president@churchname so that access would rotate along with the powers of that office. 2) Failing that, is there an easy way to start a new folder and (here's the rub) transfer all the files over? I appreciate any help you all can provide. Note, we are only talking about use on the web, not apps or phone.
Thanks for the info. In this case, the only way to access that account would be via this process.
If this isn't possible, the only remaining option would be to copy the files from the shared folder into another folder on your account, and then share that folder with the same members as before.
