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IMExperts's avatar
IMExperts
Helpful | Level 5
3 years ago

Sign in with Apple ID shows that the account is disabled

Hello, If I try to sign in/continue with Apple id in browser or iOS app. It shows an error > account is disabled. But when I sign in using the same icloud email, there is no any issue.   I made a ...
account access
Create or delete account
Mobile
Reimu's avatar
Reimu
Explorer | Level 3
2 years ago

你好，单号是Ticket #24194014

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

谢谢你，@Reimu！

 

我把你的评论转发给了那个对话，并提高了你的票的优先级。

 

我看到你正在与我们的专家联系，所以希望他们能很快为你提供更多信息和解决方案。

 

-------

 

Thanks for that, Reimu!

 

I passed your comments along to that conversation and raised the priority of your ticket.

 

I can see that you're in contact with our specialists, so hopefully they'll have more info and a solution for you really soon.

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