Can’t cancel my subscription.

Hi Tbonelive!

Quick check-in to see if you caught my last reply. Do you need more help?
If yes, then I'm happy to assist. If everything is sorted, we'd love to hear what fixed it. 

Hi there, Tbonelive, welcome to our Community! 

Just to make sure we're on the same page here: are you talking about a Dropbox subscription or Dropbox Sign? 

Provided you're referring to the later one, have you tried following these steps? If so, then do you get any errors when trying to cancel your plan? What happens on your end when you give the steps a go? 

Let me know more, and we'll take it from there!