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robafc's avatar
robafc
Helpful | Level 5
1 year ago
Solved

Issue with resizing text/signature boxes on the Signatures page

Is anyone else having issues resizing boxes on a document that you are trying to send for signature?  I can move the boxes around the document but can no longer resize them to fit in a particular are...
Dropbox Sign
  • Neal's avatar
    Neal
    6 months ago

    Hi everyone,

    I just wanted to let everyone on this thread know that we recently shipped some changes for this. We’d made a number of adjustments to improve field placement.

    Thanks for your feedback!

JLsilver's avatar
JLsilver
Explorer | Level 4
10 months ago

I have this issue intermittently.  Any response? It is very frustrating as this consists of my daily job.  It takes so much more time and still cannot get it to work.

robafc's avatar
robafc
Helpful | Level 5
10 months ago

I just tried and its working for me.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey everyone, is the issue resolved for you too?

    • phlach's avatar
      phlach
      Helpful | Level 6
      10 months ago

      Fixed now for me as well!  Can we keep it that way?  Pretty please?  😀

    • SamuelAugust's avatar
      SamuelAugust
      Explorer | Level 3
      10 months ago

      I am currently having this issue. It has been a problem for the past few weeks. Just tried on April 11 at 7:30 PM EST and I am not able to resize.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        10 months ago

        Hi SamuelAugust, could you try switching browsers to see if this helps?

        Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

        Let me know how it goes!

    • smithe's avatar
      smithe
      New member | Level 2
      10 months ago

      I am still unable to resize the signature box . Also, it doesn't land where I place it. It jumps to another area. I have trying switching browsers to no avail.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        10 months ago

        smithe, is this something you experience on multiple browsers/via incognito window?

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