cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

After removing dropbox from my Mac, it still appears in "login" items. Help?

After removing dropbox from my Mac, it still appears in "login" items. Help?

WonderingAboutThat
Helpful | Level 5

I am running the latest version of Ventura on Mac. After being a long time fan of dropbox, I decided to stop using it after having problems with the syncing function and the way it would move files around. Even after deleting the application, dropbox remains in "login items" underneath "Allow in the background." When starting up my mac, I get a notification message that dropbox wants to work in the background. How can I completely remove dropbox from my Mac?

 

I would appreciate any help.

 

Thank you.

18 Replies 18

WonderingAboutThat
Helpful | Level 5

Thank you. I will try this.

Walter
Dropbox Staff

Hey there from me too and sorry to jump in here, but let us know if you need anything else in the meantime @WonderingAboutThat 

 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

dbfsitot
New member | Level 2

I am also having this problem. I tried this approach and it didn't work. Please advise on how to remove Dropbox from my computer entirely.

dbfsitot
New member | Level 2

I'm having a problem where I removed Dropbox permissions for login and notifications but I still get notifications that Dropbox wants to run things in the background. I have tried removing the app, following the advanced reinstallation to delete all remaining Dropbox system folders, and nothing has helped. Please advise on how to remove Dropbox from my computer.

Jay
Dropbox Staff

Hi @eaddiaz, when you performed the advanced reinstallation, without reinstalling, did you get any error messages at all?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

WonderingAboutThat
Helpful | Level 5

Here is what worked for me, restart in safe mode, then shut down the computer and turn it back on in normal mode (that's what an apple advisor suggested). That stopped the notification from popping up anymore. I still have Dropbox listed in "Allow in the Background" in "Login Items" and neither apple support or dropbox support have been able to figure out how to remove it (and I've contacted multiple people from each support team). 

 

Good luck! 

dbfsitot
New member | Level 2

No I didn't get any error messages.

Emmet
Community Manager

Hi @eaddiaz ,

 

We’d like to check what’s going on here, would you mind if we reached out to the email associated with your community profile to look into this further?

 

Thank you! 

Dropbox Community Team

DoctrNikhil
New member | Level 2

Even after deleting the application, dropbox remains in "login items" underneath "Allow in the background."

To fix this, run the command in terminal 

 

cd ~/Library/LaunchAgents
rm com.dropbox.DropboxMacUpdate.agent.plist

 

 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    DoctrNikhil New member | Level 2
  • User avatar
    Emmet Community Manager
  • User avatar
    dbfsitot New member | Level 2
  • User avatar
    WonderingAboutThat Helpful | Level 5
  • User avatar
    Jay Dropbox Staff
What do Dropbox user levels mean?