Cannot log in to Dropbox anymore

[sepide]

Hi there,

Since migrating to a new Mac (via Time Machine) I can no longer log in to Dropbox in the Mac app. I put my username and password, then type in the code sent to me by email, and it fails without giving any meaningful error code. I've tried this multiple times, and the result is the same. Basically, I can't use Dropbox anymore until this is solved.

[Colin C.16]

It's an idea. It has happened in the past, but very rarely and I'm not aware of it happening consistently.

I assume there is no way to test this by changing my email address unless I can log in first, which clearly I can't … Or for that matter of a human sending a p/w change link.

I'd like just to abandon Dropbox as I have plenty of iCloud space, but one app I have uses it and of course the Mac version of it can't update.

Cheers, CC

[Jay]

Thanks for the info. In order to look into this matter further, can we contact you at the email address associated with your forum profile?

[Colin C.16]

Yes please!

Another oddity is that though Dropbox is functioning fine on my iOS devices when I tried to reply to you on www.dropboxforum.com from my phone last night it wanted a p/w, but I'm sure it is the same as for Dropbox for me. The forum seems not to ask me for a p/w on my Mac … CC

[Megan]

Hi @Colin C.16, I just sent you an email, I'll see you there! 

[Colin C.16]

Thanks Megan, I've replied. CC