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Nora Blue's avatar
Nora Blue
New member | Level 2
2 years ago

Dropbox App will not open in Windows 11q.

Can see personal dropbox folders in Windows 11 explorer, if I click anything it opens Dropbox online.  I am not able to open the app and link to my business account.  Have tried reinstalling dropbox app with no change.

desktop
dropbox business
Windows

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  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago
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    Hi Nora Blue, let's jump right into this! 

     

    You mentioned that you can't open the Dropbox app on your Windows device. Can you let me know why that is? 

     

    Do you get any specific errors? If so, feel free to attach the error here. 

     

    It's also been mentioned that if you click anything it opens Dropbox online. What do you mean by that? Can you walk me through the steps that you follow on your end? 

     

    Keep me posted! 

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Can see personal dropbox folders in Windows 11 explorer, if I click anything it opens Dropbox online.  I am not able to open the app and link to my business account.  Have tried reinstalling dropbox app with no change.

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Can see personal dropbox folders in Windows 11 explorer, if I click anything it opens Dropbox online.  I am not able to open the app and link to my business account.  Have tried reinstalling dropbox app with no change.

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Dropbox App will not open in Windows 11q.","moderationData":{"__ref":"ModerationData:moderation_data:713682"},"body":"

Hi Nora Blue, let's jump right into this! 

\n

 

\n

You mentioned that you can't open the Dropbox app on your Windows device. Can you let me know why that is? 

\n

 

\n

Do you get any specific errors? If so, feel free to attach the error here. 

\n

 

\n

It's also been mentioned that if you click anything it opens Dropbox online. What do you mean by that? Can you walk me through the steps that you follow on your end? 

\n

 

\n

Keep me posted! 

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Hi , let's jump right into this! 

\n

 

\n

You mentioned that you can't open the Dropbox app on your Windows device. Can you let me know why that is? 

\n

 

\n

Do you get any specific errors? If so, feel free to attach the error here. 

\n

 

\n

It's also been mentioned that if you click anything it opens Dropbox online. What do you mean by that? Can you walk me through the steps that you follow on your end? 

\n

 

\n

Keep me posted! 

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