Dropbox App will not open in Windows 11q.

Nora Blue · ‎09-14-2023

Can see personal dropbox folders in Windows 11 explorer, if I click anything it opens Dropbox online. I am not able to open the app and link to my business account. Have tried reinstalling dropbox app with no change.

Megan · ‎09-14-2023

Hi @Nora Blue, let's jump right into this!

You mentioned that you can't open the Dropbox app on your Windows device. Can you let me know why that is?

Do you get any specific errors? If so, feel free to attach the error here.

It's also been mentioned that if you click anything it opens Dropbox online. What do you mean by that? Can you walk me through the steps that you follow on your end?

Keep me posted!

Megan
Community Moderator @ Dropbox
dropbox.com/support

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Dropbox App will not open in Windows 11q.

Dropbox App will not open in Windows 11q.

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