Apps and Installations
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Yesterday, I noticed that Dropbox was no longer connected on my laptop running Windows 11. There is no system tray icon for Dropbox, and clicking on the start menu app icon does nothing at all; same for "Open Dropbox" on the website. I've uninstalled, reinstalled, rebooted multiple times, tried different firewall settings, redownloaded the installer, but no luck with anything. A previous thread discusses a similar problem, but no solution:
Hey @PDub81, welcome to the Dropbox Community.
Sorry to see you're having trouble with our application.
Have you tried the offline installer for Windows to see if that works?
Let me know how it goes.
Not a problem, sounds good!
Let us know how it goes!
Hey @PDub81, sorry to jump in here!
Can you try an advanced re-install on your end, and let me know how it goes?
I found the solution by logging out of my Windows 11 user account and downloading Dropbox while logged in on the Visitor account. I switched back to my user account and was able to open the Dropbox app and link my account. Very strange.
Happy to see that you managed to resolve this, @PDub81!
If you come across any issues again, don't hesitate to reach out.
See you around the Community and have a great weekend!
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