Dropbox asking if i want to backup external drive?

[Doug F.7]

Saw a Dropbox notification just now asking if i want to sync one of my external drives to dropbox. I use backblaze for my external drives and don’t want them backed up on dropbox (they are gigantic).

Anyone know what Dropbox settings I should look at that would be causing this?

Thanks!

[Walter]

Hey @PaulC2, sorry to hear you're having issues with this.

It's weird that you're still getting prompts to backup your external drives (like USB keys) to Dropbox since you've toggled on the relevant button in the app's preferences. 

Could you try reinstalling the app and let me know if you notice any difference? 

[PaulC2]

Hi Walter, thanks for the reply.

This is a brand new PC which I only received 2 days ago (and installed DropBox on the day it arrived).

I'm not convinced a reinstall will change anything, but I will of course try as you suggest to see if it fixes anything

Thanks

[Walter]

Hey @PaulC2, happy Monday!

Do you have any updates perhaps?

[PaulC2]

Hi Walet,

Thanks for the folllow up. I reinstalled the Windows client, but was seeing the same problem again with it prompting me to backup USB devices.

It's no longer an issue though. I'm migrating from Mac to linux, and stopped off at Windows along the way. I've now ditched Windows altogether. I'll let you know if I see similar issues once I install the linux client

Thanks

Paujl

[Walter]

Thanks for keeping me in the loop, Paul!

See you around the Community and have a lovely week ahead!

[Christian K.13]

Hi, 

I find it so annoying that each time I connect an external hard drive to my computer, Dropbox asks me if I want to save what's on it in Dropbox! I never want that - if, I would tell Dropbox to do so. And you even need to be quite creative with the options, because Dropbox only offers "do it later" as an option, not "never do it", what I want! 

This is a bit too much caring for my taste and I really want that to stop! 

Best wishes, 

Christian 

[Hannah · Accepted solution]

Hey @Christian K.13, thanks for reaching out to us.

If you click your Dropbox icon, then on your initials/profile pic, then on "preferences" and then on "backups", you should be able to see a "show setup notifications when a new external drive is plugged in" option.

By unchecking this option, the pop-ups should stop.

I hope this helps!

[Christian K.13]

Thank you so much, that helped, yes! Could have found that myself before getting angry, sorry! 😉 Thank you for your patience!