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Dropbox doesn't work on my Windows 10 computer after latest update

Dropbox doesn't work on my Windows 10 computer after latest update

Uncleshellmz
Helpful | Level 6
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I’ve already talked to support done the advanced reinstall and still doesn’t work. Clearly something’s up with this new update. Windows 10. Fix it???

1 Accepted Solution

Accepted Solutions

Uncleshellmz
Helpful | Level 6
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This has been resolved . Thanks for response

View solution in original post

4 Replies 4

Hannah
Dropbox Staff
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Hey @Uncleshellmz, thanks for your feedback here and sorry to see you're having trouble.

 

Can you please give us the ticket number for your communication with our support team, so we can look it up in our system?

 

Thanks.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Uncleshellmz
Helpful | Level 6
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22977572

Hannah
Dropbox Staff
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Thanks for that, @Uncleshellmz.

 

I can see that your case has already been sent to our specialists, so make sure to keep an eye on the ticket for their update.

 

I've passed your comments along and raised the priority of the case, so they'll be contacting you the soonest possible.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Uncleshellmz
Helpful | Level 6
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This has been resolved . Thanks for response
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    Uncleshellmz Helpful | Level 6
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    Hannah Dropbox Staff
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