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Firewall blocking dropbox.exeexe

Firewall blocking dropbox.exeexe

Pinkysnickers
Explorer | Level 3

Hi community,

Can anyone tell me why Windows Firewall is blocking C:\program files (x86)\dropbox\client\dropbox.exeexe? Note the double exe at the end. It's that that is confusing me, otherwise I would just allow access, but I'm not sure if this is something fishy!!?

14 Replies 14

Walter
Dropbox Staff
Hey @Pinkysnickers, sorry to hear about this.

Could you try installing the latest, stable version of our desktop app from this page?

If you still get the same error, please send us a screenshot so that we can have a visual too. 

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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mp3man
New member | Level 2

I've recieved this morning the same firewall alert too, including the same file with .exeexe extension and this is very suspictius. What should I do? Uninstall forever dropbox client? Thanks

Walter
Dropbox Staff
Hey @mp3man, thanks for the nudge here.

If you're still getting this message from your firewall, could you send us a screenshot to have a better look into this?

Walter
Community Moderator @ Dropbox
dropbox.com/support


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mp3man
New member | Level 2

No I can't, due I denied the connection to this suspictious file and the message it didn't appears anymore

gales81
New member | Level 2

It's a weird thing, because it points to the dropbox directory, but there's nothing there. Not sure what to think about it. But I start to be suspicious, because I already have one blocked on the chrome - chrome.exe.exe. After blocking it both apps work well

firewall.jpgfile 2.jpg

cs1970
Explorer | Level 3

I've gotten this today:

cs1970_0-1657194200803.png

The dropbox application folder has a "Dropbox.exe" file but no "dropbox.exeexe" file so I dont know if that is a Windows Defender issue incorrectly appending 'exe for some reason or if perhaps this is the name of a temporarily installed program that carries out autoupdates considering that there re two subfolders named "152.4.4880" and "PackageAssets" present which have modified date/times that coincide with the appearance of this dialog.

If it is your update/install process, it really shouldnt be presenting users with a security alert about a file with such an unconventional name.

Walter
Dropbox Staff

Thanks for your feedback on this @cs1970 - we've passed it on to the team.

 

Let us know if you have anything else to add. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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cs1970
Explorer | Level 3

A few days after I posted the above example, Windows Defender Firewall interrupted a Chrome update with a similar notification referring to "chrome.exe.exe" so I think the finger can likely be pointed at Microsoft here for the spurious suffix at least, whatever about validity of the alert being raised in the first place.

Walter
Dropbox Staff

In that case, you may want to flag this with Microsoft directly as well @cs1970 

 

Cheers!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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