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Getting a "Missing app to open Dropbox-link. Try app store" error on Windows 11 after reinstalling
I had dropbox desktop app and it stopped syncing. I uninstalled and tried to start over downloading desktop app. I keep getting an Error message that says missing app to open dropbox-link. Try app store. What app am I missing.
7 Replies
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- Nancy
Dropbox Community Moderator
Thanks for posting on our Community, dmccorkleporter!
Did you reinstall the Dropbox app on your computer via this link?
If yes, can you send me a screenshot of the error you keep getting?
Keep me updated.
- Uninstalled, reinstalled, rebooted 3 times. Says I need an app for Dropbox-link to work and go to App Store to find one. It’s a particular folder that won’t sync from web. An important folder. Haven’t checked every single one.
- I’m at work now so can’t send screenshot from home pc
- Sorry for multiple reply’s but I keep thinking of things. Everything syncs fine to my MacBook and even phone.
- Hannah
Hey dmccorkleporter, thanks for the additional info.
It would really help us get a visual of the issue as well, if you send us a screenshot, whenever you can.
Thanks!
Hi dmccorkleporter,
You can ignore that message. It's unrelated to the Dropbox installer itself. The installer is downloaded successfully already (as far as I can see more than 10 times 😀). Just run some of already downloaded installers. 😉
Hope this helps.
PS: Don't forget to wipe out all installers at the end. They are not needed when all finished and engage your drive space only.
