Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
I clicked ok when Dropbox suggested I download both of these. I now realise I need neither of them, and they clutter up my Dropbox folders and cannot be moved. How to uninstall/unlink/unsubscribe please? I’ve asked Dropbox support on twitter but they have been no help, just asking me to send more and more of my private information, which sounds suspect.
Hi @rcorr, thanks for messaging today!
Can you see if there is an option to disable the features from the account settings page?
Regarding the Twitter support, provided you're contacting the @DropboxSupport handle, then you are in contact with the official support team.
Hope this helps to clarify matters!
Hey there peeps, thanks for your updates here!
I can suggest checking out this thread here. If you're referring to the same icons that the OP showed in their Finder, then you can simply delete these as Walter mentioned.
Hope this helps!
Thanks for getting back to me here @charlieegan3!
If you're seeing the same icons from the web and mobile app, then you can go ahead and delete them from the "..." option for the links.
If you're not sure about this or run into any issues, please feel free to send along a screenshot of the icons or any potential errors.
Keep me posted!
Is it possible that you activated and set up the Vault feature for your account @charlieegan3?
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!