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How do I delete or remove Vault?

How do I delete or remove Vault?

joe_scotto
Helpful | Level 5

I created a Vault with a pin and am able to use it... I just don't want it.

How can I remove it from my Dropbox? It's cluttering up my file list.

45 Replies 45

Re: How do I delete or remove Vault?

Jay
Dropboxer

Hi @joe_scotto, thanks for messaging today!

 

As this is related to sensitive account details, would it be possible if I reach out to the email associated with your forum profile to assist further?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: How do I delete or remove Vault?

joe_scotto
Helpful | Level 5

That is fine if you reach out to my email.

Re: How do I delete or remove Vault?

Jay
Dropboxer

I've just sent you a message there, please reply to the email when yo get a chance.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: How do I delete or remove Vault?

Dan F.10
Helpful | Level 5

I have the same question. It seems odd to me that this isn't a simple How-To, rather than Dropbox having to give personalized support to simply remove an empty vault. 

Re: How do I delete or remove Vault?

misc
Explorer | Level 4
Hi Jay,

I’d also like to get rid of the vault. Can you please help me?

Thanks,
Michael

Re: How do I delete or remove Vault?

Dan F.10
Helpful | Level 5
Here’s why Dropbox won’t answer this on an open forum. I contacted support today (2 different times). It seems, you can CREATE a vault - but you can’t DELETE a vault. What a lame attempt to try to get more people using it. We’re stuck with it, for now.

Re: How do I delete or remove Vault?

Futurix
Helpful | Level 5

Can I please have my VAULT deleted as well?

It's useless to me and I hate to have this pointless thing in my carefully crafted file structure.

Re: How do I delete or remove Vault?

mynameisjeff
New member | Level 2

I emailed them and they pretty much said I can't delete the "Vault" folder thingy.

 

I'm sure it's a great feature, I just personally have no use for it and it is a huge eyesore to my Overview page. Clutters my folder structure.

 

Please Dropbox, create a way where we can delete or even move the "Vault" folder.

 

Thank you,

 

Jeff (5 year paid member)

Re: How do I delete or remove Vault?

Lusil
Dropboxer

Thanks for your feedback on this, everyone.

 

The team is working on making the Dropbox Vault deletable in the future, but there isn't a specific timeline we can share with you right now.

 

We will make sure to let you all know though when there's more information available.

 

In the meantime, if you have any other questions, don't hesitate to get back to us. Thanks again!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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