Apps and Installations
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As you see in this screenshot, I do have a shortcut for Dropbox in my Finder sidebar. But the folder icon is not Dropbox's original icon. I don't remember how this happened, but it has been like this since Catalina. Now I'm on Big Sur. Anyway to restore Dropbox's original icon?
Hi there @ck9, let's see what we can do on this.
It could be that the desktop app isn't running and syncing properly.
Could you first check if the Dropbox icon appears next to your computer's clock on your menu bar?
If it doesn't, you'll have to manually relaunch it from your applications menu.
Have a look and let me know how it goes, thanks!
I have the same situation. I no longer can access a shortcut on my favorites. I tried the steps for the uninstall and got to the terminal but then it wouldn't let me enter a password? Just got stuck with the password icon. Any ideas?
Hey @phardy007, thanks for the nudge here.
Can you let us know which version of macOS you have?
And do you see the Dropbox shortcut in 'locations' now instead?
For more info on available support options, see this article.
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