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Local indexing of Dropbox files on Mac

Local indexing of Dropbox files on Mac

Simon H.23
Helpful | Level 5
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I have recently updated to version 170.4.5895 on MacOS Ventura 13.2.1 on Apple MacBook with M1 chip set.

Indexing of Dropbox files stored locally on the Mac seems to be absent now.

I can search for files using the Dropbox app but search in the Apple file browser (called Finder) seems to have been blinded.

The files are there on the local file system and you can browse them, but you cannot search for them there. 


Mostly, I use the search box on the Finder window on Mac to find files. It allows you to search either the folder you are in or the whole computer. 
All of the search methods on Mac appear to use underlying file indexing which seems to be missing out the Dropbox files where they are in their new location, post-update.  

 

I am told today that Dropbox engineers are aware of the problem and are working on a solution.

 

There was a similar issue with Google Drive.  see https://www.googlecloudcommunity.com/gc/Workspace-Q-A/Mac-Spotlight-not-indexing-Google-Drive-files-....  I do hope that we do not have to wait as long for a solution as we did with Google.


If there is a simple, effective and tested fix for this, it would be delightful.  Please post it here.

1 Accepted Solution

Accepted Solutions

Simon H.23
Helpful | Level 5
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Apparently MacOS Ventura 13.3 will fix this when it finds its way onto my computer. 

 

On my other (somewhat older) MacBook running macOS Monterey 12.6.4 it has been indicating that it is Indexing the same number of files for a couple of days now. 

I shall simply wait and see if an update will resolve issues there too sometime.

View solution in original post

3 Replies 3

Staffie
New member | Level 2
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I have just spent nearly 5 hours with Dropbox support on chat. After reinstalling the app and restarting my device several times the syncing started but only lasted for a few seconds, then it stayed as a static number of files to be synchronized... It does about 5 files then it freezes up. Utterly frustrating! This happened after the email received this morning stating "An updated version of Dropbox for macOS is ready".

Spoiler
DO NOT CLICK OR START IT!!!

Just yesterday I started to download my entire DropBox to make a secure offline backup copy and now this?! Seriously???

Simon H.23
Helpful | Level 5
Go to solution

Apparently MacOS Ventura 13.3 will fix this when it finds its way onto my computer. 

 

On my other (somewhat older) MacBook running macOS Monterey 12.6.4 it has been indicating that it is Indexing the same number of files for a couple of days now. 

I shall simply wait and see if an update will resolve issues there too sometime.

FrustratedUser81
New member | Level 2
Go to solution
This fixed it for me.
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