Apps and Installations
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Hello,
The Dropbox app is successfully installed on Debian 12, but There is no GUI of this app. When I click the Dropbox icon on the desktop, nothing happens. The command of
dropbox start -i
returns:
Dropbox isn't responding!
Dropbox is already running!
What is wrong and how should I repair it?
Thanks.
Hi @ztoa, thanks for bringing this to our attention.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
Keep me updated with any progress!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for your kind reply. I did as you said. Now the file is synced but there is no GUI of Dropbox. I can see the files is updating now in the folder.
Does your device meet the minimum requirements for the Dropbox desktop application according to this page?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Should I install the Nautilus? The Gnome-shell version on Debian 12 is 43.6, so I can't install the "TopIcons extension". Is there any way to solve this problem? The version of Dropbox I installed is "Ubuntu 14.04 - 22.04 (.deb)"
Hey @ztoa, sorry to jump in, but I just wanted to mention that if you’d like to get the full Dropbox desktop app, you need to use:
A computer capable of running the required operating system, and one of the following desktop environments:
And these additional requirements, when applicable:
Walter
Community Moderator @ Dropbox
dropbox.com/support
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@Walter Thanks for your kind reply.
In Debian 12 on this machine,
glib: 2.74.6
libappindicator: 0.5.92-1
nautilus : 43.2-1
Why the version of libappindicator is lower than 12.10 so much? It seems very difficult to install GTK on Debian 12. I am tring now.
Let us know of any updates @ztoa
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for your kind reply. Please check this post , which solve the problem.
Hi Walter.
I found out searching on the web that dropbox dont work correctly with Wayland.
After changing my Gnome Shell back to X11 it worked fine!
Maybe this info need be verified and is important to be showed with the install instructions?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!