Run dropbox media in the background

[Don1990]

Hey everyone,

I just switched to an Android from an iPhone. I am facing a feature problem that I loved on my iPhone! Which is, if I open up an audio file from my dropbox app I can just do other stuff on my phone. On android however, it stops playing whenever I switch over to a different app.

Is there a way to let it run in the background just like the iPhone? Thanks!

[Jay]

Hi @Don1990, thanks for posting today!

Currently, when previewing files via the Dropbox mobile app, it needs to be in the foreground. In this instance, it wouldn't be possible to have the app playing music while it was in the background.

If you'd like to see this change, you can suggest this idea for others to vote on, so the dev team can look into this in future!

[Don1990]

Thank you for your response Jay!

How come it is possible on iPhone but not on Android? Just out of curiousity. Thanks again.

[Jay]

This option shouldn't be possible on iOS devices, so the fact that it was working is not expected behavior.

[Don1990]

Whut? I've been using it for years like this on MULTIPLE iPhones lol. I can't imagine using dropbox without it.

[elijahjey]

Switched from apple to Android and dropbox on apple allows you to play music while having the app in the background. Android doesn't and it's pretty inconvenient. I was reading a post where someone said that being able to play music in background on apple is unexpected behavior but that doesn't change the fact that it's possible on apple. Please make this a thing. Kinda regret coming to Android after being with apple for so long but the way life is playing out, I had too.

[Nancy]

Hey @elijahjey! I hope you’re doing well. 

Thanks for your feedback on this; it’s much appreciated, and I’ve also passed it along to our team for you, so that they can see your suggestion.

[Don1990]

Had the same issue when I switched to Android. Switched back to Apple again, not saying this was the only reason but definitely a huge reason.