Safari 16.1 (macOS Ventura) cannot access Dropbox files

[GMart1120]

Safari cannot open the page.The error is: "The operation couldn't be completed.  (kCFErrorDomainCFNetwork error 1.)" (kCFErrorDomainCFNetwork:1)

Dropbox recently moved itself to "a safer location", i.e., ~/Library/CloudStorage/Dropbox.  Everything was fine.  Afterward, I upgraded macOS to 13.0 (Ventura).  Safari is now ver 16.1 and cannot open html files stored in Dropbox.  All other apps appear to be quite happy with cloud versions of Dropbox files, including Chrome, TextEdit, macVim, Terminal, etc.  Probably something minor, but not sure what.

[Walter]

Hey there @GMart1120, thanks for flagging this with us.

Can you please let me know if this happens with files that are online only or if it's about files that are available offline on your computer?

Does the issue persist on other browsers perhaps? 

Any additional information or screenshots of the errors you get will be much appreciated.

[GMart1120]

 

Walter: per your request, here's a screenshot of the Safari error message.  I believe you will find the text exactly as I stated in my original post.  With respect to the online/offline question, the file I ask Safari to open has already been opened by Chrome and TextEdit.  What else can I provide?  Thank you for your interest.

[Megan]

Hey @GMart1120, thanks for the screenshot, very helpful! 

Does this happen with all of your .html files, or only some of them? Also, could you clarify the state of the files too (online-only, available offline)? 

[GMart1120]

@Megan Safari's failure to load HTML files only happens when I try to access ones in the ~/Library/CloudStorage/Dropbox folder.  Failure on all files.  

Not sure how to answer your online/offline question.  Using Chrome: menu File, Open file..., point to the ~/Library version and it opens the HTML file just fine.  Immediately go to Safari and enter the same string of commands and it fails with the aforementioned error message.  

I've copied the folder of HTML files to the local drive and Safari loads them without error.

[DCSkipper]

This happens for me with offline html files.  Safari won't open them if they are in Dropbox locally on my computer.  I don't know about online ones.  It  also took me a long time to find the location of Dropbox files on my Mac using Ventura OS so that I could upload them using the latest version of FileZilla.

[DCSkipper]

I just checked and the html file that wouldn't open with Safari opened with Chrome.

[GMart1120]

 @DCSkipper's experience matches mine.  Is there anything magical about the ~/Library/CloudStorage location of Dropbox?  Can I moved it somewhere else?  any special instructions/processes to do that?  Or do I just need to abandon the idea of storing HTML files in Dropbox?  

[Hannah]

Hey @DCSkipper and @GMart1120, can you please let us know which version of Safari you're using?

Is your browser updated to the most recent version?

[DCSkipper]

Using most recent Safari (16.1) that came with Ventura macOS 13.01