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Trouble installing Dropbox on macOS 12.4

Trouble installing Dropbox on macOS 12.4

sera-moon
New member | Level 2
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Anyone else having issues with installing Dropbox desktop on macOS 12.4 (Monteray)?

 

I have successfully downloaded the DropboxInstaller.dmg (940kb), double click to launch and nothing happens?

Any help would be appreciated,

Thank you!

1 Accepted Solution

Accepted Solutions

sera-moon
New member | Level 2
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😅 RESOLVED, looks like it loaded in the side panel of Finder rather an a new pop up window like most Installation apps 

View solution in original post

4 Replies 4

sera-moon
New member | Level 2
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😅 RESOLVED, looks like it loaded in the side panel of Finder rather an a new pop up window like most Installation apps 

amyinseattle
New member | Level 2
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Thank you for posting this! I had the same problem and was stumped until I found your post.

caryw
New member | Level 2
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Hi! I'm also on macOS 12.4, but I don't see a side window popping up when I double click. It's attached to the same finder? Thanks!

Jay
Dropbox Staff
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Hi @caryw, could you attach a screenshot or video displaying what's happening when attempting to install the Dropbox desktop application?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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