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Gizo's avatar
Gizo
New member | Level 1
10 days ago
Solved

Having trouble installing the Dropbox desktop app - page not working

Tried downloading backup computer program,  from my click button prompt.  Said needed to install updates, did.  Retried to download, and nothing.  Page appears to start for a second, then nothing.  Dunno what to try next??  Help

  • Turned out to be my browser.  Thank for your input. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    Gizo wrote:

    Tried downloading backup computer program, 

    Backup isnt a separate program, it is just part of the normal Dropbox from  www.dropbox.com/downloading - have you downloaded it from there?

    • Gizo's avatar
      Gizo
      New member | Level 1

      Turned out to be my browser.  Thank for your input. 

      • T_theresa_A's avatar
        T_theresa_A
        Icon for Community Manager rankCommunity Manager

        Hi Gizo  and welcome to the Dropbox Community. 🎉

        I am glad to see you have gotten Dropbox installed successfully on your desktop. ✅ Thank you for updating us, it’s members like you who keep this Community up to date and help future Community members. 🙌✨

        I’d also love to hear how you’re using Dropbox in your workflow, if you're open to sharing. 🤗 It’s always inspiring to learn creative ways our members use Dropbox, it’s a great way to share tips, spark ideas, and even bring insights to our team. 💡🚀

        Looking forward to hearing your story. 💌

        T 😼 (Dropbox Community Manager)

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