Ubuntu 23.10 - No menu

[beaniew]

Ubuntu there's no menu for Dropbox, when I right click the App indicator in the top bar (see image)

› dropbox version
Dropbox daemon version: 195.4.4995
Dropbox command-line interface version: 2024.01.22

› lsb_release -a

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 23.10
Release: 23.10
Codename: mantic

[Walter]

Hi there @beaniew - sorry to hear about this.

Have you ensured that your device meets the minimum requirements as outlined here? If this persists after rebooting your computer, could you reinstall the app and let us know how it goes?

Thanks!

[beaniew]

Hi Walter,

I've reinstalled and restarted as suggested, here's the error logs that comes up when running "dropbox start" :

in /home/ben/programs/ 
› dropbox start
Starting Dropbox...dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/cryptography.hazmat.bindings._openssl.abi3.so'
dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/cryptography.hazmat.bindings._padding.abi3.so'
dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/apex._apex.abi3.so'
dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/tornado.speedups.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so'
dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/PyQt5.QtCore.so'
Dropbox isn't running!
Done!
dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/PyQt5.sip.so'
dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/PyQt5.QtGui.so'
dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/PyQt5.QtWidgets.so'

in /home/ben/programs/ 
› dropbox: load fq extension '/home/ben/.dropbox-dist/dropbox-lnx.x86_64-195.4.4995/PyQt5.QtDBus.so'

(dropbox:36124): LIBDBUSMENU-GLIB-WARNING **: 17:26:07.079: About to Show called on an item wihtout submenus.  We're ignoring it.

The software seems to work, just not the App indicator in Ubuntu 23.10.

Possibly a dependency issue here perhaps??

[beaniew]

Seems related to this issue here -> https://github.com/pop-os/pop/issues/2788

[beaniew · Accepted solution]

Installing this GNOME extension solves it for me! 

AppIndicator and KStatusNotifierItem Support