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Forum Discussion
Sixx
3 years agoNew member | Level 2
Waiting to be linked to a dropbox account
Just setting up a new W10 laptop and trying to install dropbox and sync my files. I have downloaded the latest version of the app 165.4.4300.
The Dropbox icon in the system tray is greyed out. Ope...
drmarkellis
3 years agoExplorer | Level 4
I recently migrated to a new Mac Book Pro computer, and my drop box gives me the message that it is waiting for me to link dropbox to an account, but I cannot find the place to do so. All I can see is the spinner and the message "waiting to be linked to a Dropbox account." Please see the screenshot below.
Thank you for your assistance,
Mark A. Ellis
Waiting to sign in
Hannah
Dropbox Community Moderator
3 years agoThanks for reaching out about this, drmarkellis.
Do you see any "click here to sign in" message?
Also, do you perhaps have any VPN, firewall or antivirus that might be blocking Dropbox?
Try disabling them temporarily, to see if that helps.
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