We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
gcutuly
5 years agoExplorer | Level 3
Where is avatar Windows 10 Dropbox App
New user. Windows 10. Dropbox installed. Icon in taskbar. Dropbox folder location is on C drive. I need it to be on my much much larger D drive. I have directions on how to change the location that requires getting to PREFERENCES "Open your Dropbox desktop app preferences" found by "clicking on the avatar. BUT I see no avatar (my name or picture at the top or the bottom. Just a regular Windows folder view. Thus
What am I missing? Thanks for your help. Gene
7 Replies
- Megan5 years ago
Dropbox Community Moderator
Hey gcutuly, I'd be happy to answer this for you!
Your Dropbox icon should be next to your WiFi icon, and your date and time.
You can also have a look at this Help Center article that explains how you can find your preferences.
Can you give this a go, and let me know the updates? - gcutuly5 years agoExplorer | Level 3
Thank you Megan. I do have all the directions on how to change the location of the Dropbox folder. And, of course, I can locate the the icon to launch Dropbox on my Windows computer. What I cannot do is locate as per the directions the place to click (avatar) to set my Dropbox Preferences. That was my question.
When I launch Dropbox on my Windows computer, the only view I see is a normal folder view.as per the image I sent in my first query. No place do I see the avatar the directions reference on Windows.
Perhaps I need to look closer at NOT the app on the computer but Dropbox.com?
Again, I really appreciate the time you took to respond.
Regards,
Gene
- Walter5 years ago
Dropbox Community Moderator
Hey gcutuly, sorry to jump in here, but I just wanted to mention that you need to click on the Dropbox icon in your system tray to access your avatar and preferences.
Also, the syncing overlays on the files shown in your screenshot are used by a 3rd party app, not Dropbox.
I hope this helps, Gene. - gcutuly5 years agoExplorer | Level 3
Thank you Megan and Walter..
After your responses incentivized me to try harder to find the icon Dropbox instructed to me tap to get to preferences to change the dropbox folder, I FOUND IT. Just as you said in the Task Bar but not obvious to me.
You can see above why I did not initially see it. The left most icon was the one I was selecting. After looking again, I found the correct one. It's the one with the red '1' 5 objects to the left. Yipes! Can you blame me for not recognizing it right off? I cannot recall it being mentioned when I downloaded. So for now, all is well. Thanks very much for taking the time to help
Regards,
Gene
- Megan5 years ago
Dropbox Community Moderator
- szelenak3 years agoNew member | Level 2
i clicked the little white dropbox app mentioned here but I still do not see my avatar in the upper right so i can access my preferences. thoughts?
- Hannah3 years ago
Dropbox Community Moderator
Hey szelenak, do you perhaps see your initials instead? It would be the same thing.
If you don't see either, can you please send us a screenshot of what you see, so we can check it out?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!