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Roger B.30's avatar
Roger B.30
Collaborator | Level 9
4 years ago
Solved

Windows Dropbox installer won't start on Windows 10

I run Windows 10 on a Dell Inspiron 3505 laptop. Somehow, Dropbox was not starting at startup. The simplest answer (to me, anyway) was to uninstall Dropbox and reinstall it. I uninstalled DB and down...
desktop
Dropbox Basic
Error Messages
Install
windows
  • Walter's avatar
    Walter
    4 years ago

    In that case, the next step would be an advanced reinstall at this point Roger B.30

     

    Could you give it a go and let us know how it goes?

Roger B.30's avatar
Roger B.30
Collaborator | Level 9
4 years ago

Megan, I relocated those two files, so all seems well there.

 

The three files I didn't recognize turned out to be photos in a sample album that I didn't know existed in my Camera Roll file, so they're fine.

 

After a stressful week-and-a-half, I think I'm good to go here; I'll post another question if something happens.

 

Thank you and everybody else who walked me through this.

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

I am happy to hear (or read in our case) about that, Roger.

 

If you need anything else, I'll be one post away! 😎

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