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ekmaster23's avatar
ekmaster23
Explorer | Level 3
1 year ago

A user's desktop app creates conflicted copies, whenever other team members create new files

We have a certain team member that whenever their laptop is turned on and dropbox is running. ANY new files created by any OTHER members of our team will become conflicted by the Laptop users account...
desktop
dropbox business
edit
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hmm I see. Since you mention this is mostly happening for files they don’t access (and which I’m assuming they don’t need to have synced locally), I’d recommend removing them from their Dropbox app with selective sync. 

 

This won’t affect the files at all; they’ll be visible online but not locally on the computer, so this issue shouldn’t persist after that. 

 

Let me know how it goes.

ekmaster23's avatar
ekmaster23
Explorer | Level 3
1 year ago

Thats not a viable solution because they have to have access to our main directory that holds everything and we have thousands of projects. I just want to know why it was never and issue until they got a new windows laptop. Hoping someone just has an "oh this will fix it" idea

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