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Automatic photo backup

Automatic photo backup

MCCExeter
Explorer | Level 4
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My photos aren't any longer being uploaded to Dropbox automatically from my Samsung Android phone. I can't work out what's changed and how to get the uploads to start again without having to select photos individually. Can anyone help please?
1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @MCCExeter, thanks for bringing this to our attention.

 

Could you try disabling and re-enabling the camera upload feature on your device to see if this helps?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Jay
Dropbox Staff
Go to solution

Hi @MCCExeter, thanks for bringing this to our attention.

 

Could you try disabling and re-enabling the camera upload feature on your device to see if this helps?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

MCCExeter
Explorer | Level 4
Go to solution
I've turned it off and on again.... I'll check tomorrow to see if the electrons have started buzzing and let you know.

MCCExeter
Explorer | Level 4
Go to solution

Yes! It looks like that has worked. Thank you.

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    MCCExeter Explorer | Level 4
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    Jay Dropbox Staff
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