Re: Can't find Dropbox in the applications folder

Hi Genie123, thanks for posting today.

Could you clarify exactly what you're referring by not being able to save to your desktop? 

Which programs are you using when saving? Are you referring to the desktop folder itself?

Any other info or screenshots would be helpful!

Thanks Jay - here's a screenshot of what happens when I click on the Desktop folder from the finder. 

in terms of saving - I first noticed the problem when trying to save a word document locally, to the desktop of the machine I'm working on right now. I wasn't able to do that. so, for instance, if I'm in MS Word, I click 'save as', and then click the desktop in the sidebar, nothing happens - I just continue to see whatever folder I was in the last time I saved. does that make sense?

Genie

Could you check if the Dropbox Backup feature contains the Desktop folder, and any others, from this page?

yes, the My Mac back folder contains the desktop. I've tried moving it back to the sidebar but I just get another empty and inaccessible folder. i guess i'm doing it the wrong way (dragging and dropping)

i'd actually like to switch off backup - I gather it's more or less the same as Time Machine, which I"m already using? 

Hey Genie123, if you'd like to turn off the Dropbox backup of your desktop folder, you can follow the steps here.

Let us know how it goes.

Hi Hannah,

that doesn't seem to be working. when I click on the Dropbox icon in the menu bar, a finder window opens - but that's all. I can't see a Sync and Backups tab