Continous indexing since moving to MacOS version

Hey Sandtree, sorry to hear about this.

Can you please check the content of your Dropbox folder and see if you can find those 6 files with a blue syncing icon on them? If you do find them, you could move them out of your Dropbox folder and then back in.

Let me know how it goes!

I've scanned through the files and cannot see them obviously... unfortunately I've many thousands of small files in nested folders which makes it rather impractical 

Hi Sandtree, and sorry for jumping in. 

As trivial as it may sound, have you tried to restart your device in the meantime? Does the number of files trying to index remain the same after that?

Also, can you please take a look at this Help Center article and let me know if any of the suggestions there seems to help? This way, we’ll isolate this further. 

Thanks!

Yes, have rebooted the machine for other reasons and it didn't fix them.

Looking at the article its odd that the "Update Dropbox" instruction links to how to update in the App Store when Dropbox isnt distributed via the App Store?

I've followed all the instructions and they haven't helped (they're obv written when someone knows which file isnt syncing though). I am not sure the "uninstall/reinstall" instructions fully work however as after deleting the app and reinstalling it already had user details, everything indexed etc the second it was reinstalled but I followed what the article said.

same issue here. everything worked fine, upgraded to deeper integration. This moved everything into some /Library folder on my mac but syncing is no longer working... Can't let Dropbox team know about the issue (I need to pay them in order to tell them that "hey you srewed up" - kinda dissapointing)

Hi radsimu, thanks for joining the discussion here and sorry to hear you're having issues with syncing.

Can you please send us a screenshot of the app's exact status and version as shown in your menu bar at the moment?

This will help us assist further. 

Hi Walter. Thanks for reaching out so quickly. Can't help with screenshot. I switched back to the old version by signing out and back in. I did loose se data in the process, everything that failed to sync to cloud was deleted without any question from the /Library location. Then the old version (the not "deeply integrated" one) brought everything from cloud back to the normal (old) location of the dropbox folder.

The "deeply integrated version" would not sync. It kept saying that it is indexing 8 files. I explored every corner of the dropbox folder to check for any icons that may have some unusual icons. All had a regular grey cloud icon on them. Other strange thing I noticed when deleting empty folder from dropbox, it took a really long time and a message showed up saying that dropbox is downloading some file and it can't be open until it is done. Very strange, seems very unstable to me. lost some files in all of this

Hi from me as well, radsimu. 

Is your desktop app currently up to date, or is it still syncing/indexing some updates? 

Also, regarding the missing files that you mention, can you please check your Events and Deleted files page, and let me know if you can see any trace of them there?