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How to disable Dropbox Backup?

How to disable Dropbox Backup?

Dmontg
Explorer | Level 3

I just allowed DB to backup my folders and now the desktop is a mess. How can I revert to pre backup?

7 Replies 7

Rich
Super User II

@Dmontg wrote:

I just allowed DB to backup my folders and now the desktop is a mess. How can I revert to pre backup?


Disable the backup feature.

 

ANDRE S.7
Explorer | Level 3

Disable the backup feature.

 

The above instructions are vague and I cannot follow. Can you send detailed step steps?

Thanks always

Jay
Dropbox Staff

Hi @ANDRE S.7, could you clarify which steps you find vague in order for us to assist further?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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ANDRE S.7
Explorer | Level 3

(1) I reinstalled dropbox, in drive D, there is a new process which is DROPBOX BACKUP.
After I checked, then logged in, checked into DROPBOX BACKUP looks for drive C > SYNC ISSUES > CHECKED FOLDER "couldn't upload".
So I need to uninstall it so it doesn't affect my account.

 

(2) I went to PREFERENCES > BACKUPS > MANAGE BACKUPS > UNCHECK ALL BACKUPS FOLDER > SAVE.
>>> NO DROPBOX CHANGES > DROPBOX BACKUP : BACK > SYNC ISSUES > CHECKED FOLDER "couldnt upload".

 

(3) Destination uninstall failed ( didn't delete DROPBOX BACKUP )

 

Hannah
Dropbox Staff

Hey @ANDRE S.7, it's not really possible to set up Dropbox backup on your D drive; the feature currently only works when Dropbox is installed on the default C: drive.

 

Would you mind sending over a screenshot of the error you're getting?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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ANDRE S.7
Explorer | Level 3

To disable your computer backup:

  1. Open your Dropbox desktop preferences.
  2. Click the Backups tab.
  3. Click Manage backup
  4. Under Adjust settings, click Disable backup.ANDRES7_0-1670139703610.png......step point 3 to point 4: adjust settings & Disable backup > no options

Hannah
Dropbox Staff

Hey Andre, thanks for this info and the screenshot. 

 

Would you mind sending us a couple more screenshots of what you see, when you follow the steps above.

 

For example, a screenshot of what you see when you try step no. 2, 3 and 4.

 

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    ANDRE S.7 Explorer | Level 3
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