cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lousy upload speed. VERY slow suddenly.

Lousy upload speed. VERY slow suddenly.

georgia100
Explorer | Level 3

I'm really getting pissed.  I've spoken to dropbox a couple times about the extremely slow upload speeds i'm getting... The problem is definitly on the DROPBOX side since I can upload to other services at normal speeds.    I'm getting upload speed tests all the time around 850 to 900 Mbps. I can upload a 2 gig file to the Amazon cloud in 20 seconds. I can upload the same 2 gig file to Icloud in 15 to 20 seconds. But it's taking 2 to 3 hours to up load the same file using DROPBOX on my browser or on the DROPBOX app on my desktop computer.   

DROPBOX support ... find out why and fix it please before I lose clients or i give up and find another service.

 

running on a Mac. Screenshot 2024-01-28 at 17.30.25.pngScreenshot 2024-01-28 at 17.32.08.png

3 Replies 3

Jay
Dropbox Staff

Hi @georgia100, thanks for bringing this to our attention.

 

Are you getting this behavior on any other devices on the same network?

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

georgia100
Explorer | Level 3

I am only using one system. I can upload a 2 gig file to any other network service in under 30 seconds. But to dropbox it's literally taking hours... 2 to 3 sometimes 5 or 6 hours. 

Hannah
Dropbox Staff

Hey @georgia100, can you check if the Dropbox bandwidth settings have any limits set?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
  • User avatar
    georgia100 Explorer | Level 3
  • User avatar
    Jay Dropbox Staff
What do Dropbox user levels mean?