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My mobile app app isn't syncing to desktop

My mobile app app isn't syncing to desktop

MikeR2D2
New member | Level 2
‎09-13-2023 03:56 PM

My app isn't updating with current files added from computer. The app is showing old folders which were deleted. How can I update my mobile app to show my desktop dropbox?

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Jay
Dropbox Staff
‎09-13-2023 04:50 PM

Hi @MikeR2D2, thanks for bringing this to our attention.

 

Are you certain that you're signed into the same account on both devices? 

 

Do you see them both on this page?

 

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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