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Not all iPhone photos are syncing in Camera Uploads

Not all iPhone photos are syncing in Camera Uploads

MeeshLSU
Explorer | Level 4

I have Camera Uploads set up to sync all photos and videos from my iPhone. I am noticing there are older photos and videos from 2020 that are not being brought over. How can this be fixed?

14 Replies 14

Walter
Dropbox Staff

Hey @MeeshLSU, sorry to hear about this.

 

You should be able to manually upload the photos that didn't get uploaded via the automatic camera uploads feature via the (+) button within the Dropbox mobile app. 

 

If you notice this happening in the future, don't hesitate to let us know so that we can look further into this. 

 

Thanks!

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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MeeshLSU
Explorer | Level 4

That would take several hours to pick out what went through and what did not. Plus the naming convention is off, and the timestamps are wrong marked today rather than when they were created.

Jay
Dropbox Staff

Hi @MeeshLSU, are there any differences with the older photos and videos? Are they Live Photos on your device?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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hannan012
Explorer | Level 3

Hey @MeeshLSU, I am very sad after hearing about this issue.

I am facing this issue but I solved my issue according to Walter advice

I am very satisfied with this answer and this will also solve your problem.

 

You should be able to manually upload the photos that didn't get uploaded via the automatic camera uploads feature via the (+) button within the Dropbox mobile app. 

 

Thanks:

hannan012
Explorer | Level 3

hi dear @MeeshLSU I am also statisfied with Walter advice.

I also faced this issue and walter's advice is the final solution to this problem.

 

You should be able to manually upload the photos that didn't get uploaded via the automatic Camera upload feature via the (+) button within the Dropbox mobile app. 

 

This is the final solution also in my opinion.

 

credit: All credit goes to walter

MeeshLSU
Explorer | Level 4

It's a mix: live (heic), jpg, and mp4.

Jay
Dropbox Staff

Thanks for the info, if certain images aren't being uploaded automatically, then you'd need to search for them and manually upload them via the Dropbox mobile app onto your account.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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MeeshLSU
Explorer | Level 4

This is an unacceptable answer:

That would take several hours to pick out what went through and what did not. Plus the naming convention is off, and the timestamps are wrong marked today rather than when they were created.

SCOOP245
Explorer | Level 3

dropbox only uploading part of camera roll.  i think i may be because a previously had dropbox on phone but removed the reinstalled and only 10 % of pictures are uploading. any way to force upload all camera roll

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