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Same account on two computers but can't save files in a folder on one of them

Same account on two computers but can't save files in a folder on one of them

Rbehring
New member | Level 2

I use two laptops for work, and use the same dropbox log in on both. One one computer, I can save to a folder. On another, I cannot edit or save anything in the folder. It gives me this error: "You don't have permission to save in this location. Contact the administrator to obtain permission."

 

Previously, computer 2 belonged to my wife and I shared the folder with her under her dropbox log-in. But now it's my log-in on both and it's not giving me access.

 

Any ideas?

1 Reply 1

Hannah
Dropbox Staff

Hi there, @Rbehring, thanks for bringing this to our attention.

 

Is this error coming from the Dropbox app? If you could send us a screenshot, so we can have a visual, I would really appreciate it.

 

Also, are you trying to add files to a shared folder or is it perhaps a (Dropbox Business) team folder?

 

Keep me posted.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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