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receptionlaw's avatar
receptionlaw
New member | Level 2
3 years ago

Shared folder conflict

We use dropbox at our office and share very many client folders in a shared folder. All of a sudden 90% of the folders have gone missing for everyone, but the Admin and it is now showing [Folder Name] (shared folder conflict). We're unsure how to fix this but rely on these files heavily for work. When we click on a folder that was working before, it shows "Location not available" error message. Any help is much appreciated!

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey receptionlaw, sorry to hear you're having issues with this.

     

    Can you please send me a screenshot of the error you're getting and how the folder looks on your end so that we have a visual too?

     

    Thanks!

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