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yoriss67's avatar
yoriss67
New member | Level 2
3 years ago
Solved

Some files and folders have disappeared from my PC desktop

I turned on sync function of dropbox, and restart my windows, icons on my desktop were gone! I use free plan so the icon in taskbar says it's full and I have to upgrade. I realized that I was in th...
desktop
Dropbox Backup
Dropbox Basic
File access
sync
  • Hannah's avatar
    Hannah
    3 years ago

    Hey yoriss67, thanks for reaching out to the Dropbox Community.

     

    It looks like you enabled our backup feature on your computer.

     

    Have you searched your entire file explorer for the files that you're missing?

     

    Do you perhaps see them in your backups page here?

     

    Let me know what you find.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey yoriss67, thanks for reaching out to the Dropbox Community.

 

It looks like you enabled our backup feature on your computer.

 

Have you searched your entire file explorer for the files that you're missing?

 

Do you perhaps see them in your backups page here?

 

Let me know what you find.

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