cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing from some folders, Backup from others

Syncing from some folders, Backup from others

bugsinthecar
Explorer | Level 3
Go to solution

Hi there,

 

Like this user, I have C:\ and D:\ drives on my local machine.

 

All the content I want to store in Dropbox is on the D:\ drive, and that's where my live-syncing Dropbox folder is stored:

 

bugsinthecar_1-1673221320232.png

 

There are other folders on the D:\ drive with which I'd like to use Backup (not live-sync)—that is, take snapshots of them, such that if something happened to them on my local machine, they would be recoverable from Dropbox Backup.

 

However, when I walk through the steps in the Backup documentation, my C:\ folders appear under "Modify folder selection"—not the D:\ folders I want to back up.

 

bugsinthecar_0-1673221218334.png

 

My question: How can I use Backup with folders on my D:\ drive?

 

Thanks!

 

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
Go to solution

Hi @bugsinthecar, currently, there isn't any information on if this would change in the future. There isn't any official workaround to make it see the D drive either to add folders from there.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

View solution in original post

5 Replies 5

Hannah
Dropbox Staff
Go to solution

Hey @bugsinthecar, thanks for posting your query!

 

The Dropbox backup feature can currently only backup your system created folders (desktop, documents, downloads, etc.).

 

Manually created folders in the D drive cannot be backed up.

 

You'd have to manually move them into your Dropbox folder, to sync them.

 

I hope this clarifies things, but let me know if you have any questions.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

bugsinthecar
Explorer | Level 3
Go to solution

Hi Hannah, thanks for the quick and clear response!

 

My system did create the D:\ structure, actually, seemingly as part of Windows default installation on my machine.

 

It seems like a strange product choice that Dropbox Backup can work only with certain drive partitions...it's a product intended for users who might want to restore all their content, yes?

 

Are there plans to change this? Or do you have a suggested workaround so that I could use Dropbox Backup? With Amazon deprecating their Backup product this year, it seems likely that there'll be a lot of users shopping for a replacement (including me!).

bugsinthecar
Explorer | Level 3
Go to solution

@Hannah Any thoughts? (Sorry I didn't @ you last time!)

Jay
Dropbox Staff
Go to solution

Hi @bugsinthecar, currently, there isn't any information on if this would change in the future. There isn't any official workaround to make it see the D drive either to add folders from there.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

JoeyJoeJoe
New member | Level 2
Go to solution

Pretty weak. 

I have TB of data and years of work in 'C:\workspace' and 'D:\' drive that I would like to back up to Dropbox. I am positive I can do this with Google Drive no problem. I'm already paying for a 2TB plan on Dropbox and would rather not have to migrate everything already in Dropbox over to Drive.

But it sounds like that's the solution here though, unfortunately. 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    JoeyJoeJoe New member | Level 2
  • User avatar
    Jay Dropbox Staff
  • User avatar
    bugsinthecar Explorer | Level 3
  • User avatar
    Hannah Dropbox Staff
What do Dropbox user levels mean?