Forum Discussion

Steve74's avatar
Steve74
Helpful | Level 5
3 years ago
Solved

The computers of all team members are not syncing

My entire team dropbox is not syncing for any of the members. After restarting all remote users machines the problem still exists. Any issues with dropbox? im stuck as to know how to resolve this.

desktop
dropbox business
sync
  • Steve74's avatar
    Steve74
    3 years ago

    Hi Hannah,

     

    This now seems to be resolved across our network.

     

    I notice there was an update on your status page reporting issues, so I assume it was related to that.

     

    Many thanks

3 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Steve74, thanks for reaching out to us.

     

    What's the sync status on all these machines, when you hover over the Dropbox icon?

     

    Are you getting any errors there? And what's the version of the Dropbox app that everyone's using?

     

    Let me know and we'll go from there.

  • Steve74's avatar
    Steve74
    Helpful | Level 5
    3 years ago

    Hi Hannah,

     

    This now seems to be resolved across our network.

     

    I notice there was an update on your status page reporting issues, so I assume it was related to that.

     

    Many thanks

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the update, Steve, I'm happy to see that the issue was resolved!

     

    If you need anything else, please let us know.

     

    Have a great day!

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