continue to backup external drives with a new macbook

[opositif]

Hello, I have just changed my computer.

I want to continue backing up my external drives, but dropbox offers me to backup my drives again, it doesn't take existing backups into account.

I don't see options to continue with the current backups and it makes duplicates. Thank you for your answers

[Nancy]

Hi @opositif, and thanks for posting here. 

Can you please have a look at this Help Center article, and let me know if these steps seem to help?

Keep me posted for any updates.

[opositif]

Hi, and thank your for your reply. But it does not help, because I don't want to restore a backup, but I want to continue with existing backup.

The only solution I see is to delete backups and create new backup but it very very long !

Anybody ??

[Jay · Accepted solution]

Hi @opositif, the Dropbox Backup feature works per device, so if you're using a new computer, it wouldn't allow you to continue using an existing backup for another computer. 

You'd need to create a new backup for this machine in order to use the feature normally.

[opositif]

Thank you Jay

that's what it seemed to me !

[Jay]

No worries, glad to have helped out! If you need any further assistance in the future, please let me know.

Enjoy your week ahead!

[madmith]

I hope dropbox understands how silly this is. I have almost 1TB of data on the drive being backed up and now I must re-upload all that content plus I loose the 30 day history. It's the exact same drive, what good reason is there for not being able to inherit the backup from the same external drive on a new computer?

[Walter]

Hi @madmith, thanks for sharing your thoughts on this.

Your feedback  has been noted in our system - please let us know if you have anything else to add.