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Blank Screen Sharing Link

Blank Screen Sharing Link

chtyehimbawm
New member | Level 2

Hey everyone!

 

Having troubling sharing link with someone (Anyone with a link). Whenever someone clicks the link, the page appear blank white. The link won't load at all, just a white screen. I've deleted the link and recreated it. Still won't show up. Also, not just this specific link. It's all of the links.

 

Any tips?

1 Accepted Solution

Accepted Solutions

Re: Blank Screen Sharing Link

Megan
Dropboxer

Hey all, I hope you're doing well! 

 

It seems that we had a momentary issue in regards to our shared links. Thankfully our engineers managed to tackle it and resolve it as soon as possible. 

 

Apologies for any disruption on your workflow. If you also check the status page, you'll see that everything seems to be back to normal for now. Can you also check on your end, and let me know? 

 

Very thankful that you all brought this to our attention. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

29 Replies 29

Re: Blank Screen Sharing Link

Sestze
New member | Level 2

Having the same issue replicated across Firefox/Chrome, along with both other users and anonymous users. Only way I can view a file I am sharing is by accessing my own dropbox account.

 

This worked yesterday (4/18/2022), but not today.

Re: Blank Screen Sharing Link

kjomedia
New member | Level 2

I'm getting the same issue!

Re: Blank Screen Sharing Link

Hikikomori
New member | Level 2
Same Issue Here

Re: Blank Screen Sharing Link

aleytm2
New member | Level 2
same issue here

Re: Blank Screen Sharing Link

eigen3
New member | Level 2

I am having a similar issue.

Either the link does not load or I only can view the first half of a pdf.

Re: Blank Screen Sharing Link

insulation1
New member | Level 2

Same issue on my end, Dropbox please assist or fix.

dropbox links not loading

rmurph
New member | Level 2

When I click a Dropbox link, it just loads a blank page. I've tried on two computers and three different browsers.

Re: Blank Screen Sharing Link

cm2022
New member | Level 2

Same issue.

Re: dropbox links not loading

insulation1
New member | Level 2

Same issue here, Dropbox links are broken... needs to fix the links ASAP

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Top contributors to this post

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    Megan Dropboxer
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    rockyjost Explorer | Level 4
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    Estudio Preto e Branco Helpful | Level 5
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    donnamaeb New member | Level 2
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