Forum Discussion

robn1's avatar
robn1
Explorer | Level 3
4 years ago

Can't copy/paste a photo to a shared folder

why can't i copy a photo to a shared folder i own? I get a pop up that says "copying photo" with the choice of "cancel" or "copy" - NO "paste". Folder remains empty. (I tried "copy" - no go) At fir...
Dropbox Basic
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

If you heard a sound when deleting files, then you may have deleted files from your Mac directly, since the Dropbox site doesn't do any sound when deleting.

 

If the file was synced to Dropbox, you might be able to recover it from the deleted files page.

robn1's avatar
robn1
Explorer | Level 3
4 years ago

I finally found the above.  And it (or something) actually asked me if I wanted to retrieve it. But clicking on it did not retrieve it. It is not in my trash bin, it is not in 'deleted files'.  I took the file name "return to Heidi.rtf" and plugged it into the computer search engine and voila, there is was!  BUT with NO info on WHERE it was or came from.  

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    If there’s no trace of this file anywhere on your Dropbox account, can you also visit your Events page, and let me know if you can see it there as deleted?

  • robn1's avatar
    robn1
    Explorer | Level 3
    3 years ago

    I hope the developers pay attention to these conversations so they can fix things! No, it did not show up in events.

    However: I finally found it in "Dropbox (old)" which does not show up in Finder unless you get away from the normal window. It was NOT set up to be found.

     

  • robn1's avatar
    robn1
    Explorer | Level 3
    3 years ago

    And where is the Events Page? I got there through your link but can't find any other route to it!

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